Privacy Policy

Last updated: 1 January 2026

1. Introduction

This Privacy Policy outlines how Tertiary Infotech Academy Pte Ltd ("we", "our", or "us") collects, uses, and protects your personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

2. Types of Data Collected

We may collect the following categories of personal data:

• Full name, NRIC/FIN (when funding-related)
• Contact information including email, phone, and addresses
• Educational records covering training history and assessment performance
• Employer information for corporate training initiatives

3. How We Use Your Data

Personal data is used for purposes including:

• Course registration, enrolment, and administration
• SkillsFuture or SSG funding claims and audit evidence
• Learner and employer feedback collection through TRAQOM
• Certification issuance (including OpenCerts)
• Regulatory submissions and reporting requirements
• Customer assistance and educational updates

4. Data Disclosure

Personal data may be shared with:

• SkillsFuture Singapore (SSG), IBF, and other grant agencies
• Accreditation bodies and audit organisations
• Technology service providers (e.g., LMS, OpenCerts platform)
• Legal authorities when mandated

5. Data Protection & Security

We deploy appropriate administrative and technical safeguards against unauthorised access and implement role-based record management systems.

6. Retention of Data

Personal data is retained for as long as necessary to fulfil training, funding, and compliance obligations — typically up to 5 years, or as required by SSG/IBF guidelines.

7. Use of Cookies

Our website may use cookies to improve user experience, monitor site traffic, and support analytics.

8. Your Rights

Individuals may request data access, updates, or consent withdrawal by contacting us through the channels below.

9. Contact Information

For privacy-related enquiries, please email admin@tertiaryinfotech.com.