AI job design in Singapore: rework roles around AI, with your people.
AI job redesign for companies, delivered as workplace learning consultation. We map roles task by task, rework them with the people doing the job, and build the learning into daily work so that the change lasts.
The AI tools arrived, but the job stayed the same
Staff have chatbots, yet tasks, handoffs and KPIs are unchanged. SWDA's guidance is to invest in AI across workflows and processes, not only in specific job roles.
A course alone won't change how work gets done
People attend, then go back to the same process. Learning has to be built around the real work, with supervisors and teams involved.
Without buy-in, a redesign doesn't last
Management, supervisors, HR and the job holders all have to support it. People need to feel reassured about what the change means for them.
Grant routes are easy to misjudge
WDG(JR+), LEA and NACE have different terms. It is better to check the fit before you commit people and budget to a project.
Check the funding fit before you commit
Terms change, and the agency or programme decides. We check your project against what currently applies, including who can deliver it.
WDG(JR+)
The Workforce Development Grant (Job Redesign+) supports workforce transformation and job redesign projects, capped per enterprise and subject to eligibility.
Learning Enterprise Alliance
For enterprises moving beyond one-off training, with learning embedded in daily work and employees helping to redesign it.
NACE consultancy
Outcome-focused consultancy for a structured project that tackles a business performance gap through workplace learning.
What AI job design means in practice
AI job design, or AI job redesign, looks at how work is done today, then reworks tasks, roles and handoffs around what AI can now do, so that employees can take on higher-value work. SWDA describes job redesign as strategically examining how to make tasks, functions and processes more efficient, and says AI has given it new urgency.
We deliver it as workplace learning consultation. Instead of a one-off course, a project champion, your leaders and the people doing the job work with our consultant to change the work, try it and improve it.
Tertiary Infotech Academy trains teams and builds with AI every day, so the redesign can carry through to customised AI training and AI agents. Decisions about roles and people stay with you.
Not sure where you stand? Get a free AI job redesign check.
Talk to a consultant →Task and role mapping
We go through a role task by task: what AI can handle, what it can assist with and what stays with a person, including the human contact your customers value.
Redesigned job scopes
Updated job descriptions, KPIs, handoffs and review points, so that the change is formal and not just a habit that fades.
Workplace learning plan
Upskilling plans, peer learning routines and internal project champions, built around the real work.
Grant-fit guidance
We review your enterprise size, project scope and documents against the current terms of WDG(JR+), LEA and NACE.
What you get with our AI Job Design & Redesign.
Workflows, not just job titles
AI job redesign that looks across a process, so that the change reaches several roles and not only one.
Done with your people
Employees and supervisors help to shape the new way of working, which makes it far more likely to last.
Learning built into the work
Workplace learning consultation that ties new skills to daily tasks instead of a separate classroom event.
We can carry it through
The same team can deliver the AI training and deploy the AI agents that the redesigned jobs rely on.
How our AI Job Design & Redesign works, in 5 steps.
Start with the goal, not the org chart. We confirm the timeline once the project is scoped.
- 1Free · 30 min
Job Redesign Check
Your business goals, the roles under pressure and where AI could change the work.
- 2
Project Scope
Outcomes, target jobs, stakeholders, project champion and success measures defined.
- 3
Grant Fit & Quotation
Likely grant route and documentation gaps checked, with a proposal for the consultation.
- 4
Redesign & Try
Tasks and roles reworked with your team, then tried on real work with AI tools in place.
- 5
Embed & Review
Job scopes, KPIs and training plans updated, with results reviewed against the agreed measures.
- STEP 1 · Free · 30 min
Job Redesign Check
Your business goals, the roles under pressure and where AI could change the work.
- STEP 2
Project Scope
Outcomes, target jobs, stakeholders, project champion and success measures defined.
- STEP 3
Grant Fit & Quotation
Likely grant route and documentation gaps checked, with a proposal for the consultation.
- STEP 4
Redesign & Try
Tasks and roles reworked with your team, then tried on real work with AI tools in place.
- STEP 5
Embed & Review
Job scopes, KPIs and training plans updated, with results reviewed against the agreed measures.
- AI job design review of priority roles, task by task
- Workflow and handoff mapping across the affected team
- Redesigned job scopes, KPIs and review points
- Workplace learning plan with project champions and peer learning
- Upskilling plan for the skills the new roles need
- Grant-fit check against WDG(JR+), LEA and NACE
- Project brief and success measures
- Review of results against the agreed measures
Common questions about AI Job Design & Redesign.
Got a different question? Ask it in the form and a consultant will answer directly.
What is AI job design?
AI job design means shaping a role around what AI can now do: which tasks AI handles, which it assists with and which stay with people. AI job redesign applies this to jobs that already exist.
What is workplace learning consultation?
Workplace learning consultation connects business goals with changes to the work itself, plus coaching and capability building. For AI, it helps teams adopt new tools while changing their workflows, roles and decision habits.
Which jobs should we redesign first?
It depends on your goals. SWDA's guidance points to roles with high overhead costs or high turnover, roles that fall short of industry benchmarks, and roles that technology can easily make more efficient. We work through this in the free check.
Is funding available for AI job redesign?
It may be. WDG(JR+) funds up to 70% for SMEs and up to 50% for non-SMEs, capped at S$150,000 per enterprise, subject to eligibility. LEA and NACE are other routes. The agency or programme decides, so we check the current terms and who can deliver it before you commit.
Will AI job redesign replace our staff?
That is your decision. We design for AI taking on repetitive tasks while your people move to higher-value work, review outputs and keep the human contact. Decisions about roles stay with you.
How do we know a redesigned job will last?
A useful test from SWDA's guidance is whether the redesigned role can be sustained for at least two to three years. Updating job descriptions, KPIs and training plans helps to make the change stick.
Can you guarantee a grant or a productivity result?
No. The agency or programme decides on any grant, and results depend on your workflows and people, so we agree the measures with you at the start.
Ready to start? Talk to a consultant.
Start with your free AI job redesign check. We'll tell you what's realistic before you spend a dollar.