AI as a Service (AIaaS) — a virtual Forward Deployed Engineer for your business.
AI as a Service (AIaaS) gives you a virtual Forward Deployed Engineer who learns how your company works, then deploys AI into your real workflows, across finance, marketing, legal, retail and more, without you hiring an AI team.
Everyone has AI licences, but little has changed
Staff use chatbots on their own, while the actual workflow stays the same. Value comes when AI is wired into how the work moves, and that takes engineering.
Hiring an AI team is slow and expensive
Engineers who understand both AI and your business are hard to find, and a small company may not need one full time. A virtual FDE gives you the skill without the headcount.
Pilots stall before production
A demo is easy. Permissions, data access, reviews, cost limits and support are what stop it reaching daily use, and those are exactly what an FDE handles.
Workflows we can optimise with AI, by function and industry
Examples of where we start. The virtual FDE scopes yours with your team and your systems.
Finance
Month-end close support, invoice and expense checks, reconciliation exceptions and management report drafts, with finance sign-off.
Marketing
Campaign briefs, content calendars, SEO and AI-visibility checks, lead scoring and performance reports from your own data.
Legal
Contract first reviews, clause comparison, matter summaries and policy Q&A, with a lawyer reviewing every output.
Retail
Catalogue and listing updates, demand and restock signals, customer enquiries and review analysis across channels.
HR
CV screening support, onboarding checklists, policy answers for staff and appraisal drafting, with people decisions kept human.
Sales
Lead research, proposal and quotation drafts, CRM updates and follow-up reminders your team approves before sending.
Customer Service
Ticket triage, suggested replies from your knowledge base and WhatsApp or email assistants that hand off to a person.
Operations
SOP-driven workflows, approvals, document routing, scheduling and exception alerts across your existing systems.
Education & Training
Course and assessment drafting, learner support, marking assistance and compliance record checks.
Healthcare
Admin summaries, appointment and enquiry handling and internal knowledge search, kept away from clinical decisions.
Logistics
Shipment status updates, document extraction, exception handling and customer notifications.
Property
Listing drafts, enquiry qualification, tenancy document checks and viewing coordination.
What a virtual Forward Deployed Engineer actually does
A Forward Deployed Engineer (FDE) works alongside the business rather than in a separate product team: sitting with the people doing the work, finding where AI helps, building it and staying until it runs. Our virtual FDE gives you that way of working as a monthly service, delivered remotely with on-site sessions when they help.
Our AI as a Service model starts by mapping one workflow end to end. We pick the model and tools that fit, including AI agents such as OpenClaw and Hermes where they make sense, connect them to your systems, and put people at the approval points.
Then we measure the result, hand over what your team can run, and move to the next workflow. Your data, accounts and automations stay yours.
Not sure where you stand? Get a free AI workflow audit.
Talk to a consultant →Workflow mapping
We shadow the people doing the work, then find what can be automated, assisted or left alone.
Integration
AI connected to your email, documents, CRM, accounting and messaging, using APIs, MCP servers and tools like n8n.
Guardrails
Permissions, human approval points, audit logs and cost limits, set up before anything acts on its own.
Adoption
Staff trained on the new way of working through our AI training for business, so that the change sticks.
What you get with our AI as a Service (AIaaS).
An FDE, without the hire
AI as a Service gives you an engineer who learns your business, at a fraction of the commitment of building a team.
Model-agnostic
We choose what fits each task, rather than tying your workflows to one vendor's model.
Works with your systems
We connect to what you already run, so that your team doesn't need to change tools.
People stay in control
Human approval on anything that matters, with logs that show what the AI did and why.
How our AI as a Service (AIaaS) works, in 5 steps.
Start with one workflow, prove the value, then expand.
- 1Free · 30 min
Workflow Audit
We find the workflow most worth fixing first and what it would take.
- 2
Map & Scope
Your FDE shadows the work and defines success measures, systems and approval points.
- 3
Quotation
A clear monthly fee and scope, with no large upfront build.
- 4
Deploy
AI built into the workflow, tested with your team and released with guardrails.
- 5
Measure & Expand
We review results, hand over and move on to the next workflow.
- STEP 1 · Free · 30 min
Workflow Audit
We find the workflow most worth fixing first and what it would take.
- STEP 2
Map & Scope
Your FDE shadows the work and defines success measures, systems and approval points.
- STEP 3
Quotation
A clear monthly fee and scope, with no large upfront build.
- STEP 4
Deploy
AI built into the workflow, tested with your team and released with guardrails.
- STEP 5
Measure & Expand
We review results, hand over and move on to the next workflow.
- Virtual Forward Deployed Engineer assigned to your business
- Workflow mapping and a prioritised AI roadmap
- AI agents and automations deployed into your workflows
- Integrations with your email, documents, CRM and messaging
- Permissions, approval points, audit logs and cost limits
- Regular reviews of results against agreed measures
- Staff handover, documentation and training
Common questions about AI as a Service (AIaaS).
Got a different question? Ask it in the form and a consultant will answer directly.
What is AI as a Service?
AI as a Service (AIaaS) means getting AI capability as an ongoing service rather than building an in-house team. We provide the engineering, the deployment and the ongoing improvement.
What is a virtual Forward Deployed Engineer?
A Forward Deployed Engineer works directly with a business to deploy technology into its real workflows. Ours works with you remotely as a service, with on-site sessions when useful.
Is a Frontend Deployed Engineer the same as a Forward Deployed Engineer?
The established title is Forward Deployed Engineer. People sometimes search for Frontend Deployed Engineer when they mean the same customer-facing role. If you specifically need the screens your staff use built as well, tell us, as that can be part of the work.
Which industries do you work with?
We can help in finance, marketing, legal, retail, HR, sales, customer service, operations, education, healthcare administration, logistics and property. The approach is the same: start from your workflow.
Is our data safe?
We agree data boundaries before starting: what AI can see, where it runs and who approves what it does. For sensitive work, we can use self-hosted options on your own infrastructure.
Do we need technical staff?
No. Your FDE handles the engineering. We need someone who knows the workflow and can make decisions.
Will AI replace our staff?
That is your decision, but we design for AI handling repetitive steps while your people review, decide and handle exceptions.
What results can we expect?
It depends on the workflow, so we agree the measures with you at the start rather than promise a number.
Ready to start? Talk to a consultant.
Start with your free AI workflow audit. We'll tell you what's realistic before you spend a dollar.