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Field notes from SSG and AI services and building Agentic AI workflows.

AI Agents, LMS and TMS case studies from the Tertiary Infotech Academy.

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3 posts · page 1 of 1

Chatbot RIP: Why AI Agents Are Taking Over in 2026
16-05-2026

Chatbot RIP: Why AI Agents Are Taking Over in 2026

Chatbots only answer queries; AI agents solve the problem and perform the task — as a chat widget, as automation, or wired into your infrastructure. Here is where each one ends.

Improve HR Processes with Microsoft Copilot Agents — Singapore 2026
15-04-2025

Improve HR Processes with Microsoft Copilot Agents — Singapore 2026

Microsoft Copilot Agents — built on Copilot Studio — give HR teams custom AI assistants for onboarding, policy queries, leave management, and performance reviews. The trick is governance, not technology.

Build AI Agents with Microsoft Copilot Studio — 2026 Walkthrough
14-04-2025

Build AI Agents with Microsoft Copilot Studio — 2026 Walkthrough

Copilot Studio is Microsoft's low-code canvas for building custom AI agents that plug into Teams, Outlook, and your own systems. Here is what it does well, where it hits limits, and how Singapore organisations deploy it.